Privacy Policy
1. Introduction
Welcome to Picturan ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, process, and safeguard your information when you use our mobile application. By using Picturan, you agree to the collection and use of information in accordance with this Privacy Policy.
2. Information We Collect
We collect only the information necessary to provide and improve our services.
a. Account Information
- Email address
- Social login identifiers (e.g., Google Sign-In)
b. User Content
- Images you upload for processing
- AI-generated coloring pages
- Colored or edited artwork created within the app
c. Usage Data
- App interactions (e.g., uploads, generations, saves)
- Feature usage and session activity
d. Device & Technical Information
- Device type and operating system
- App version
- General diagnostic data (e.g., crash reports)
e. Subscription Information
- Subscription status (active/inactive)
- Transaction confirmation provided by platform providers
We do not collect or store your payment card details.
3. How We Use Your Information
We use your information to provide and operate the core features of the app, including processing images into AI-generated coloring pages and enabling you to save, edit, and download your artwork. Your data is also used to manage your account and authentication, provide customer support, and ensure the proper functioning of the app. In addition, we use certain information to improve performance, enhance user experience, monitor usage patterns, and detect or prevent misuse of the service. We may also process your information as necessary to comply with applicable legal obligations.
4. AI Processing and Image Handling
When you upload an image, it is processed through third-party AI services to generate a coloring page. These uploaded images are not stored after processing. However, the AI-generated outputs may be stored so that you can access, edit, and download your creations within the app. Any processing performed by third-party providers is subject to their respective privacy policies.
5. Third-Party Services
We rely on trusted third-party providers to operate our services:
- Backend services (authentication, database, storage)
- Social login providers (e.g., Google Sign-In)
- App distribution and subscription processing (Apple App Store)
- AI processing services (e.g., Google Gemini)
These third parties may process your data in accordance with their own privacy policies. We ensure that they are used only as necessary to provide our services.
6. Data Retention
We retain your information only for as long as necessary to provide the app's functionality and fulfill the purposes outlined in this Privacy Policy. Uploaded images are processed and are not retained after that process is completed. When you delete your account, your associated data is permanently removed, except where retention may be required for legal or operational reasons.
7. Your Rights
You have the option to delete your account and profile from within the app. You may also contact us using the email provided in this Privacy Policy to request deletion of your personal data.
8. Children's Privacy
Picturan is intended for users aged 13 and above. We do not knowingly collect personal data from children under 13. If we become aware that such data has been collected, we will take appropriate steps to delete it.
9. Sharing and Disclosure of Information
We do not sell your personal data. We may share your information only when necessary to operate the app, including with service providers that support its functionality. Information may also be disclosed when required to comply with applicable laws or when necessary to protect our rights, enforce our policies, or ensure the safety and security of our users and the platform.
10. Content Sharing
Once content is shared externally, it is no longer under our control, and this Privacy Policy does not apply to such shared content.
11. Data Security
We take reasonable and appropriate measures to protect your information from unauthorized access, use, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted within the app, and the "Last Updated" date will be revised accordingly. Continued use of the app after such changes constitutes your acknowledgment of the updated policy.
13. Governing Law
This Privacy Policy is governed by and construed in accordance with the laws of the Republic of the Philippines.
14. Contact Us
- Email: picturanapp@gmail.com